Medical Administration (Healthcare & Medical)
Part time
$30 – $36 per hour

We are a well-established ophthalmology surgical specialist practice located in Northbridge, on the Lower North Shore, seeking a part-time, full-time, or casual Medical Receptionist to join our team.

We pride ourselves on providing our patients with the highest possible standard of care. Remuneration is negotiable and will be based on experience. We are able to offer an immediate start.

Benefits:

• Friendly work environment with a great team
• Training for Ophthalmic Practice will be provided
• Monday to Friday (depending on roster) with no weekend working hours
• Generous holidays over the Christmas period

Skills and Experience:

• Fantastic customer service skills
• Positive can-do attitude
• Excellent phone manner and ability to deal politely with patient queries
• Excellent interpersonal skills and ability to communicate effectively
• Ability to prioritize workload and follow practice policies/procedures
• High attention to detail (essential)
• Able to work independently and as part of a team
• Tidiness in work areas and professional presentation
• High-level computer literacy

About the Role:

As the first point of contact (in person or by phone), you shape the patient’s initial experience. Our receptionists build lasting relationships, directly influencing our reputation and each patient’s journey. We value a warm, caring, and professional approach. Your role ensures patients feel welcome, respected, and supported.

Some of the duties include:

• Managing phone calls and emails
• Meet and greet patients, patient billing, general admin tasks
• Triaging patients appointment bookings, confirming appointments for the clinic and surgery
• Daily dispatching of medical correspondence
• Management of patient recalls and incoming referrals for new patients
• Provide administrative support to the 7 Ophthalmologist in the practice
• Liaising with specialists, hospitals, admin and clinical team
• Surgical bookings, scanning and filling of clinical notes and results
• Surgical billings, Medicare and Health Fund claims

Immediate start available. We look forward to hearing from you!

Please apply with a cover letter, resume and include a minimum of two referees. Email Practice Manager Dorota Opiela - dorota@nscataract.com.au

View position details at seek.com.au  
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